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5 years ago · by · 0 comments

Uber Report Reveals Over 3,000 Cases of Sexual Assault

 

 

 

 

Uber says it received 5,981 reports of sexual assault in 2017 and 2018.  Among those, there were 464 reports of rape.  The report also noted there were 19 deaths caused by physical assault during 2017 and 2018.  The report showed that about 92% of the victims of rape were riders and about 7% of the victims were drivers. Women and female-identifying individuals made up 89% of the victims with men and male-identifying individuals comprising about 8% of victims.  Less than 1% of victims identified as gender minorities.  The other four categories of sexual assault defined by Uber — including non-consensual kissing, non-consensual touching and attempted rape — did not detail whether the reporting parties were victims.  Lyft said it would release its own safety report but it has not indicated when.

Uber also released “early estimates” for the first six months of 2019.  It estimated that one out of every 6 million trips may result in an incident report concerning non-consensual sexual penetration, and one in every 900,000 trips may result in an incident report concerning non-consensual touching of a sexual body part. Based on these estimates, and Uber’s own estimate that it has 45 rides every second in the US alone, there were more than 100 reports of rape, and nearly 800 reports of non-consensual touching of a sexual body part, in the first half of 2019. The first half numbers are subject to change, due to factors such as auditing and late reporting.

The ride hailing app has repeatedly been criticized for not taking passenger safety seriously, and for ignoring reports of rape and sexual assault by its drivers.  The company incidents of sexual assault are rare, as the company averages more than 3 million trips each day.  The report only covers Uber’s U.S. operations.  Critics say Uber should be doing more, particularly with background checks, to weed out potentially dangerous drivers. Unlike many taxi companies, Uber and its main U.S. rival, Lyft, do not check drivers’ fingerprints against a national database.  Uber says the FBI has acknowledged its database is incomplete and does not always include a final disposition. The company’s process includes a motor vehicle screening, a criminal background check and ongoing notifications about any new offenses.  An added fingerprint check, which can’t be faked, could add precious time to the driver-approval process.

A U.S. House committee is looking at legislation that could reduce the number of sex assaults involving ride-hailing passengers and drivers by requiring fingerprint background checks, camera monitoring and front license plates for ride-hailing cars in states that don’t have them. This would help prevent fake ride-hailing drivers from picking up passengers by making it easier for passengers to check plate numbers against the ones provided by Uber and Lyft.  There could be limits on what federal legislators can do because ride-hailing companies conduct interstate commerce, but that is new legal territory.

Uber has been making efforts to improve safety over the last two years, including an in-app emergency button, a ride-check feature that detects unexpected stops or crashes and the ability for riders or drivers to share their location with loved ones during a ride. The company outlined additional safety steps it will take in the report.  Both Uber and Lyft are promising more safety initiatives to try to prevent sexual assault during ride-sharing trips by better educating drivers.  In 2020, Uber plans to expand sexual misconduct and assault education for all U.S. drivers and is working with the Rape, Abuse & Incest National Network or RAINN, the nation’s largest sexual violence organization, to design the program. Uber wants to share the names of drivers who have been banned from the platform with other ride-sharing companies.  Lyft also is working with RAINN on a safety education program, which drivers are required to complete, according to Lyft’s web site.  In October, Lyft teamed up with security company ADT to develop new safety features in nine markets for early 2020. Both companies offer in-app access to 911.

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7 years ago · by · 1 comment

Uber CEO Takes Leave of Absence Amid Scandal

Uber CEO Travis Kalanick is taking an indefinite leave of absence amid a scandal over sexual harassment.  Billionaire David Bonderman also resigned from Uber’s board, after making disparaging comments about women at a board meeting intended to address sexual harassment in the workplace.  Uber has fired more than 20 employees as part of its own internal probe into what multiple sources have described as a culture of sexism.

The fallout continues four months after former Uber engineer Susan Fowler came forward with allegations that Uber’s human-resources team systematically ignored her reports of sexual harassment during the year she worked for the company.  Fowler detailed her year working for Uber in a February 2017 blog post which went viral and kicked off an internal investigation into her claims of sexual harassment.

Fowler claimed that just days after completing her training, she was clearly propositioned for sex by her new manager over a string of messages over company chat.  She immediately took screenshots of the messages and sent them to Human Resources.  She was told by the HR Team that the manager in question would receive only a verbal reprimand since it was his first offense.  She was then given the option of leaving the team which would give her no contact with the manager in question or stay on the team knowing that he could give her a poor performance review.  She was told a negative review would not be considered retaliation because she had the option to leave.

Fowler left the team and while working with other female engineers within the company, learned that the manager had been reported for inappropriate behavior by multiple women prior to her interaction with him.  She claims that despite having a perfect performance score, a request for transfer was blocked and the reasoning was “undocumented performance problems”.  Her blog post also revealed instances of blatant sexism, the dwindling number of female engineers still with the company and chaotic political games within upper management as well.

CEO Travis Kalanick sent a company-wide email the day after the blog post which addressed the allegations published the day before.   The company launched two internal investigations, hiring the law firm Perkins Coie to investigate Fowler’s claims – which resulted in the firing of 20 people after investigating 215 reported claims of discrimination and harassment, among other issues.  The company then brought on former U.S. Attorney General Eric Holder and Tammy Albarran, both partners at law firm Covington & Burling, to conduct a separate investigation into Uber’s overall culture.

At the end of May, Uber received Eric Holder’s recommendations for change.  The board met for more than six hours Holder presented the findings of his firm’s report. A representative for Uber’s board said it voted unanimously in favor of adopting all of Holder’s recommendations.

 

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