Contact Us

1-800-793-0471

REQUEST A QUOTE

Contact details:

Would you like more information about us?

Yes! No thank you.
Your message has been sent successfully. Close this notice.

REQUEST A QUOTE

Would you like more information about us?

Yes, Please. No Thank You.
Your Contact Form has been sent successfully. Close this notice.
1 year ago · by · 0 comments

Stranded Passengers Rent Van Together After Flight Canceled

After Renee Story’s daughter’s flight was canceled, the determined mother’s positive thinking got her daughter home. Alanah Story was set for a 7PM flight from Orlando to Knoxville when her flight was delayed and ultimately canceled. Frontier Airlines was unable to give stranded passengers assurances that they would be able to fly out that night.

While at the help desk, Renee met Carlos, a police officer who was also heading to Knoxville for a 10:00 AM appointment with his daughter the next morning at a university. The two agreed that they could rent a van to drive there. They then suggested the idea to several passengers and they were able to gather a group of 13.

Alanah said “I was off to one side because I didn’t want to be involved, my mom just turned to me and said ‘we’re headed downstairs to get a van, come on people! Like 13 people followed her, I was just wondering what was happening.” Among the rest of the group were Johan and Adolf, from Mexico, Michelle, who was headed to a farming convention in Knoxville as a keynote speaker, and Q, who was simply trying to get home.

The strangers each chipped in $60 to rent a 15 passenger van and headed out on a road trip.
In the end, all the passengers managed to keep their appointments, Carlos’ daughter made it to the university appointment and Michelle was able to deliver her speech as the keynote speaker. Carlos posted a video to tiktok explaining “We made our 10:00 AM appointment, all because of a community that came together.”

But what started as a 650 mile journey of convenience, paced over 10 hours, ended with some brand new friendships. Alanah made friends with Q, who lives in Knoxville, and the two are planning on going out for karaoke soon. Carlos’ wife Lauren and Alanah’s mother Renee have also kept in touch.

Alanah said “It was not a quiet ride, no one was getting any sleep on that drive, I think I slept around 20 minutes. I really couldn’t have picked a better group of people to make the trip with. The whole experience really confirmed my faith in humanity for a little bit, in the States right now we’re going through a period of division, so it was nice to see.”

Read more

Over 25 Years of Experience!

* State specific differences may apply to each insurance carrier or benefits provider, and each entity is responsible for their own contractual and financial obligations. Insurance products offered through HI4E.Org, Health & Life Solutions, LLC, and Health Insurance 4 Everyone, are not available to residents of New York or Oregon.

Get Social with us!

hi4e-800-number